What are your store hours & where are you located?
Three Threads is located at 115 Cotton Street in West Monroe, Louisiana. We are open Monday – Friday from 10am – 5pm, Saturday from 10am - 2pm, or by appointment.
Where do you sell your glassware?
Our flagship store, Three Threads, is located at 115 Cotton Street in West Monroe, LA. You can also find our products at other retail locations near you!
How do I clean my glassware?
We recommend gentle hand washing to clean your Three Threads glassware. Although the paint and processes used to create your glassware may result in a “dishwasher safe” product, the harsh chemicals and high temperatures of various dishwashers may damage the paint. “Dishwasher safe” is not guaranteed. Also, do not let your glass soak in water.
Where can I find your artwork?
You can visit our gallery online or in person during Three Threads’ hours Monday – Friday from 10am - 5pm, Saturday from 10am - 2pm, or by appointment.
How do I commission a painting?
Commissions can be discussed by appointment during our store hours or
through email at firstname.lastname@example.org. Sallie will work with you
one-on-one to ensure your vision is reached. Each piece of artwork is
completely unique and represents Sallie’s style, while also expressing the
specific needs of each client and project. Only a certain number of
commissions are taken each year. The minimum size commission is 20”x
20”. Typically, a 50% deposit is required before the painting is started.
What do I do if my order gets lost in the mail?
We ship orders via USPS Priority Mail or UPS, when applicable. You will
receive a tracking number once your order has shipped. If you have any
questions about the status of your order before it has shipped please
email us at email@example.com. Three Threads is not
responsible for orders lost in transit. Click here to file a claim with USPS.